Jassby
Innovative Card Solutions
Debit Cards for Group Travel
Credit Card Programs
Debit Cards for Families
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About Us
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General Questions
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How can I contact Jassby Customer Support
Submit a support request here, or email us at customersupport@jassby.com.
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Have more questions?
Visit our Customer Help Center, which contains step-by-step instructions for each app function. Our Jassby Bot, available on the Help […]
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What are Jassby’s hours of operation?
Jassby’s Customer Support Team is available Monday through Friday from 9AM-5PM Eastern Time. Support requests received outside these hours will […]
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Can I get a physical debit card?
Physical cards are available upon request and may be ordered by following these instructions.
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Is there a minimum age for Jassby family debit card users?
There is no minimum age requirement. This card is intended for kids, teens, and adults who require assistance with managing […]
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How do I sign my family up?
To get started, visit our web registration page or download the Jassby app from the Apple App Store or the […]
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